Marigold Butterfly Library
Last updated: 01 January 2026
1. Digital Products – No Refunds
Marigold Butterfly Library sells digital products, including:
- Digital books
- Journals
- Printable materials
Due to the nature of digital content:
All digital product sales are final.
Once a digital product has been downloaded, we cannot offer returns, refunds, or exchanges, as there is no way to verify whether the content has been used.
This policy complies with UK consumer law regarding digital content.
2. Before You Purchase
Please ensure that:
- You read the product description carefully
- You understand the format of the product
- Your device is compatible with the download
If you have questions before purchasing, contact us first.
3. Faulty or Inaccessible Downloads
If a digital product:
- Fails to download, or
- Is technically faulty,
please contact us at contact@marigoldbutterflylibrary.com and we will:
- Provide a replacement file, or
- Resolve the issue where possible
Replacement Downloads
If you experience difficulty accessing or downloading a digital product, or if the file is lost or corrupted shortly after purchase, you may request a replacement download within 30 days of the original purchase date.
Requests made after this period may not be fulfilled.
4. Free Downloads & Giveaways
Free resources (such as monthly printable colouring books) are provided:
- Free of charge
- Without warranties
- Subject to availability
We reserve the right to modify or withdraw free downloads at any time.
5. Contact
If you experience technical issues or have questions about this policy, contact:
contact@marigoldbutterflylibrary.com
